Client stories

In their words.

Business owners and Fortune 100 executives on what changed in how they lead, decide and handle pressure.

We leave names off. The work stays private.

What other people noticed

The change showed up where others could see it.

“As soon as I did that, three different people from my team texted me. They said, I just wanted you to know that was really impressive.”

Co-founder, B2B technology companyAfter a direct conversation he used to avoid

“People here have noticed that I'm more excited. I'm more engaged.”

Owner, industrial distribution companiesOn how his staff sees him

“My HR partner saw a difference after just two sessions.”

Fortune 100 executive
How they lead now

Different decisions under the same pressure.

“It's eye-opening. It's not what I used to do. Somebody came to me with a problem and I already had five possible solutions for them. I'm definitely listening more.”

Fortune 100 executiveOn running one-on-ones with his team

“You have to slow down a second and go, okay, stop. Not every person that's fighting me is against me.”

Senior leader, Fortune 100 companyOn handling pushback from another division

“I don't have to work that hard now. I'm working smarter than I ever have, and my team is working better than they ever have.”

Founder, professional services firmOn how he runs the business now

“I'm not going to worry about it, because I've done it before, so I know I can do it. And you've got me.”

Owner, hospitality businessAfter a key employee quit and he stepped back into daily operations
On the approach

Why they chose this kind of work.

“I never want you or anyone else to be the yes guys. That's what drew me to this in the first place.”

Founder, professional services firmOn why he chose to work with Mark

“It's not just, let's look at a balance sheet and income statement. This is, let's figure out what's going on in my head and how that applies to my performance.”

Owner, industrial distribution companiesDescribing the work to his CEO peer group chair

“This is system engineering. You're taking the data, analyzing all the dimensions that need work and seeing where the scores come in.”

Senior leader, Fortune 100 companyOn his year-end review of his daily data

“It allows us to manage by fact and get in front of the feedback and sentiment of the team.”

Co-founder, B2B technology companyOn why he wanted the work for his team
Full case studies

See the work from start to finish.

Executive & leadership

He came in with a team problem. Part of it was a founder problem.

What we found, what we did and what changed in under two months.

Read the case
Sales teams

One closer went from sixth to second on her team.

20% to 34% close rate, and more cash collected on fewer calls.

Read the case
Next step

Let's talk about your leadership team, your sales team, or both.

Tell us where performance is stuck. We'll tell you plainly what we'd look at first and whether we can help.